![]() “Entered protection code for destination is incorrect. Use Scanner Journal to check there are no jobs awaiting transmission, and then scan again. ![]() Remove any misfed original, and then scan again. Reduce the number of originals, and then scan again. The followings are likely causes of time outs: Time outs occur when too much time passes between scanning an original and sending its data. “The data could not be sent because the PC timed out before it was sent.”Ī time out occurred when using WSD Scanner. For details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings. If the message is still shown, the network may be busy.Ĭheck that the correct settings for LDAP server are listed in of. Check the server status.”Ī network error has occurred and connection has failed. Unlock the write-protection on the memory device. “Cannot write on the memory storage device because the device is write-protected.” Replace the memory device, and then press to save the remaining data, or press to redo the scan. If the document is scanned as single-page or divided multiple pages, data already written to the memory device is saved as is. The memory device is full and scan data cannot be saved.Įven if the memory device appears to have sufficient free space, data might not be saved if the maximum number of files that can be saved is exceeded. “Cannot write on the memory storage device because remaining free space is insufficient.” For details about the characters that can be used in file names, see "Available Characters and How to Enter Them", Getting Started. It might be unformatted, or its format might be incompatible with this machine.Ĭheck the file name set at the time of scanning. The memory device is faulty, or the file name contains a character that cannot be used.Ĭheck to see if the memory device is defective.Ĭheck the memory device. Check the memory storage device and machine settings.” “Cannot write on the memory storage device. ![]() The Scan Profile might be incorrectly configured. For details, see your operating system's Help. Open scanner properties, click the tab, and then select as the computer's response on receipt of scan data. The setting has been selected on the client computer, forcing the client computer to remain inactive when it receives scan data. For details about how to do this, see "Changing a Scan Profile", Scan. Scan Profile is not set on the client computer. “Cannot start scanning because communication was failed.” For details about the procedure for excluding an IP address, see your firewall's Help. To prevent a firewall blocking the connection, register the machine's IP address in the firewall's IP address exclusion settings. For details about how to add programs to the exclusion list, see the anti-virus software Help. If you are using anti-virus software, add the program to the exclusion list in the application settings. The destination computer name or folder name is invalid.Ĭheck whether the computer name and the folder name for the destination are correct.Īn antivirus program or a firewall is preventing the machine connecting to your computer.Īntivirus programs and firewalls can prevent client computers from establishing connection with this machine. Entered path name might be incorrect, or firewall and security settings might be blocking network connectivity.” “Connection with the destination has failed. When placing an original directly on the exposure glass, the lifting/lowering action of the ADF triggers the automatic original size detection process. The original placed on the exposure glass is a nonstandard size. WSD (Device) protocol or WSD (Scanner) protocol is disabled.įor details about how to enable or disable the WSD protocol, see Security Guide. The entered user name or password was invalid.Ĭheck that the user name and password are correct.Ĭheck that the ID and password for the destination folder are correct.Ī password of 128 or more characters may not be recognized. “Authentication with the destination has failed. If a message not described here appears, act according to the message. This section describes likely causes of and possible solutions for the error messages that appear on the control panel.
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